Personal Online Banking
Login
Mobile Banking services for your phone or tablet can be found here:
App Store
Google Play
Guides
Email Support
Phone Support
+44 (0) 20 7389 1200
Select Option 1 for dedicated on-line banking support during business hours.
Please note customer support is available on business days between 9am and 5pm. Outside these hours please use our dedicated email support.
Internet Security
We strongly advise customers to maintain the confidentiality of their login credentials, use strong and unique passwords, and ensure that access is only made from trusted devices and secure networks. Always verify you are visiting our official website – https://www.nbeuk.com/ and the padlock icon in your browser before entering any banking details.
Do not follow links to online banking from unsolicited emails, text messages, social media posts or search engine adverts, and never share your passwords, PINs, one time passcodes or other security details with anyone – even if they claim to be from the Bank, the police or another official body.If you are ever unsure whether a message, call or website is genuine, stop the session immediately and contact us using the official contact details published on our website. If you suspect fraud or notice any unusual activity on your account, please tell us straight away.